Frequently asked questions
General
Is Fetch Palm Beach a bonded and insured company?
Yes, Fetch Palm Beach LLC is fully licensed, insured and bonded through Pet Sitters Associates.
What are your normal operating hours?
How can I get in touch with you?
Are you hiring?
Send us an email at info@fetchpalmbeach.com and we'll be happy to get back to you!
Services
What areas do you service?
Palm Beach Island and Downtown West Palm Beach (Northwood to Forest Hill Blvd)
How do I become a Fetch Palm Beach client?
How do I schedule a service?
What if I need an early morning, late evening, holiday, or weekend service?
All of these services are subject to availability and will incur an additional fee.
What if I need a last minute walk?
Will you ever take my dog off-leash or to the dog park?
No. Your dog will remain on leash and by our side at all times.
Can you feed my pet or give it medication if needed?
Cancellation Policies
What if I need to cancel my appintment?
No worries! Just log in to your account to request a cancellation of your service.
Is there a fee for last minute cancellations?
Payment
What forms of payment do you accept?
How do I pay for services?